The objective of Sparxent Active Control Services is to offer the greatest value to your business by transferring responsibility for predefined operational activity to us, the experts. This allows your staff to focus on and react to the demands of your business, in the knowledge that you can rely on your systems management capability.

Features:

 

PROTECT - Patch Management Service DEPLOY - Software Distribution Service ASSURE - Software License Assurance Service SECURE - Antivirus Management Service Operational Reporting

 

 

Sparxent Active Control Enabler Services:

 

Power Management MSI Packaging Professional Services Onsite Training

Patch Management

Patch Management is a requirement for all organizations, fact. However, deployment of patches is both time consuming and demanding for those responsible, as they research, evaluate, test and apply patches across the enterprise. There is always a level of risk involved in the deployment of patches with the potential that problems can arise whilst patching against vulnerabilities; thereby disrupting the entire organization. Due to this risk, some organizations are hesitant to patch at all, which can leave them in a precarious state.

The Sparxent Active Control Patch Management module offers:

 

• Automated and managed research, testing, distribution and installation of security patches into the organization
• Expert handling mitigates the risk of patches conflicting with software and settings in the environment
• Integration for patch delivery with your own change management procedures
  
  

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Software Distribution

Application management is an area where an organization can gain very short term ROI and operational success through defining and implementing processes and standards. Centrally managing application deployments and updates can be somewhat time consuming, but is a clear requirement when an organization wishes to optimize and streamline the productivity gained from its available resource.

The benefits of having a mature, reliable and integrated software distribution capability are clear but getting there is a challenge. However, it can be achievable to you in a short space of time when objectives are clearly defined, a plan designed and executed.

The Sparxent Active Control Software Distribution module offers:

 

• A centrally managed & automated software deployment methodology across the enterprise
• Pre-tested, policy-based distribution to ensure performance is not impacted by the installation of the wrong application or the correct application at the wrong time
• Provision of predefined, tested and proven software distribution tasks designed to reduce escalation of software requests and increase first line call closure
  
  

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Software License Assurance

Organizations are required by law to manage software across their environment however, without trustworthy, current and complete asset data there is a risk of not being in compliance and to the required standards. License acquisition is one of the most expensive commitments made by an IT organization and making purchases without having a clear understanding of the software installed and utilized  can result in too many or too few licenses being purchased.

The Sparxent Active Control Software License Assurance module offers:

 

• Centralized configuration for the compliance reports related to installed software instances. This service continually monitors, maintains and manages the compliance data for accuracy and inclusive of newly released and discovered software
• Reporting for software that is installed (and therefore a license is required) and the degree of its utilization thereby deciding whether the software is even required, information includes:
• Whether the software has ever been used
• When it was last used
• Who is using it
• Accumulative usage time
• The potential to save large amounts of license expenditure is great, but the ultimate objective here is to allow for accurate license procurement based on your business needs. 
  
  

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Operational Reporting

Operational Reporting allows organizations to take advantage of the vast amount of asset data contained in the systems management tool and produce highly-graphical, to the point reports for management and the analyst. These reports are generated on a self-service or on-demand basis.

The Sparxent Active Control Operational Reporting module offers:

 

• Management ready reports - not raw data - to drive business decisions and increase the perception and value of the systems management investment
• Detailed day-to-day operational reports containing project related information for use at a transaction level
  
  

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Antivirus Management

One of the biggest challenges an organization has in regards to Antivirus management is ensuring the AV agent is installed on all devices and that definitions are kept up to date thereby protecting the environment from virus attacks.

The Sparxent Active Control Antivirus module offers:

 

• Controlled and measured deployment of your chosen Antivirus software
• Proactive deployment of tested and authorized Antivirus definitions as they are released by the vendor
• Frequent reports detailing:
• All devices which have the current version of the Antivirus software installed (and those that don't)
• All devices which have the latest Antivirus definitions applied (and those that don't)
•  All quarantined viruses within a defined period

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Sparxent Active Control Enabler Services:


Power Management

Implementing an effective PC Power Management program allows organizations to reduce costs while maintaining and improving Green credentials. Sparxent Active Control can include the management of your chosen Power Management module within our service.

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MSI Packaging

Organizations need to develop software packages that are conflict free, robust & reliable while avoiding common packaging pitfalls. Sparxent Active Control can undertake your MSI Packaging requirements as and when required.

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Professional Services Onsite / Project Based Assistance

Sparxent are proud to have one of the most focused and experienced teams of systems management experts in the industry.  In order to gain the highest levels of operational success and heightened return from your investment, you have the option to draw from this pool of expertise in order to drive operational success for any projects or challenging areas of systems management activity you undertake.

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Training
All Sparxent trainers are also very experienced LANDesk deployment engineers who are involved week in, week out with the implementation, deployment, maintenance and gaining operational success from LANDesk solutions.  All Sparxent engineers are fully certified with the latest available certification from LANDesk and all have a minimum of 5 years' experience with LANDesk solutions (in most cases many more years).

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